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Two Home Affairs officials suspended after AI ‘hallucinations’ found in policy paper
By Jarryd Westerdale
Journalist
4 minute read
1 May 2026
08:48 am
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AI hallucinations were found in the Department of Home Affairs' revised white paper on citizenship, immigration and refugee protection.
Image for illustrative purposes. Picture: iStock
The Department of Home Affairs (DHA) is the latest arm of government to have discovered the use of artificial intelligence (AI) in one of its policy papers.
The department on Thursday announced the suspension of two officials associated with a key policy document that recently underwent a revision.
One official suspended on Thursday is the Chief Director of the citizenship and immigration unit, with the suspension of the director involved in drafting the document to be effected at the start of the new week.
DHA acknowledged the “embarrassment caused” and stated it would use the incident as a way to modernise its processes.
“Moving forward, the department will also design and implement AI checks and declarations as part of its internal approval processes,” the department stated.
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The discrepancies discovered by the department relate to the reference list attached to the revised white paper on citizenship, immigration and refugee protection.
These references were deemed to have been “hallucinations”, the term used to describe erroneous or fictitious large language model outputs that occur due to a lack of credible data.
“It seems that these references were generated and attached to the document after the fact, as they are not cited in the body of the text.
“In addition to implementing precautionary suspensions, the department has appointed two independent law firms to respectively manage the disciplinary process and review all policy documents produced by the department dating back to 30 November 2022,” DHA stated.
The review date was chosen as this was the period when the first large language model – ChatGPT – was released for public use.
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