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Amazon workers pressured to up AI use are making up extraneous tasks - Fast Company
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BYJude Cramer
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According to Amazon employees, the company is pushing them to incorporate more and more AI in their workflows. What exactly they should be using it for is less clear, leaving the door open for employees to waste AI resources on unnecessary tasks.
As detailed in a new report by the Financial Times, Amazon employees are reportedly using the company’s new internal AI tool, MeshClaw, to create extraneous AI agents—not to increase productivity, but to drive up AI activity.
The employees said Amazon is tracking their consumption of AI tokens, incentivizing some of their colleagues to prioritize quantity over quality when it comes to the technology.
Amazon employees sound off
Several anonymous Amazon employees told the Financial Times that rising AI expectations are changing their workplace for the worse. “There is just so much pressure to use these tools,” one Amazon worker said. “Some people are just using MeshClaw to maximize their token usage.”
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Though Amazon apparently told employees that their AI usage stats wouldn’t come up in performance evaluations, not all workers are buying it. “Managers are looking at it,” another employee said. “When they track usage, it creates perverse incentives, and some people are very competitive about it.”