BREAKING： SpaceX is using Grok Voice Think Fast 2.0 for Starlink customer care calls.
It has led to a significant increase in sales conversion rate and support containment rate during A/B testing. Grok is also helping with customer service at Tesla.
AI 摘要
突发：SpaceX 正在使用 Grok Voice Think Fast 2.0 处理星链客户服务电话。 在 A/B 测试中，这显著提升了销售转化率和支持解决率。Grok 也在帮助特斯拉的客户服务。
BREAKING： SpaceX is using Grok Voice Think Fast 2.0 for Starlink customer care calls.
It has led to a significant increase in sales conversion rate and support containment rate during A/B testing. Grok is also helping with customer service at Tesla.