# OpenAI Presence 旨在让 AI 智能体为企业生产环境做好准备

- 来源：The Decoder：AI News（RSS）
- 作者：Gregor Kobsik
- 发布时间：2026-08-02 21:10
- AIHOT 分数：42
- AIHOT 链接：https://aihot.virxact.com/items/cmsbu9elg0qmyrohvb54kbkz0
- 原文链接：https://the-decoder.com/openai-presence-wants-to-make-ai-agents-production-ready-for-businesses

## AI 摘要

OpenAI 推出面向企业客户的新产品 Presence，目标是将 AI 智能体部署到客户服务和内部工作流等生产环境，超越其现有 Workspace Agents 主要面向内部用例的定位。

## 正文

Getting AI agents to work reliably in real business settings is still a messy problem. OpenAI is trying to fix that with Presence, a new offering aimed at enterprise customers. The company's existing Workspace Agents, which are customizable "GPTs," are mostly built for internal use cases. Presence goes further and targets production deployments in customer service and internal workflows.

When a use case goes beyond what Presence can handle out of the box, OpenAI's Forward Deployed Engineers step in. They work directly with the customer to pick the right workflows, connect existing systems, set up guidelines, and manage testing through to the production launch.

Presence is currently available to qualifying enterprise customers but isn't an open product. How OpenAI handles specific compliance requirements like the EU AI Act remains unclear. The company mentions trust mechanisms but hasn't shared any legal details.

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