Mark Zuckerberg： Most businesses will not own frontier AI in the way Meta or OpenAI does.

But many will end up with something that feels like their own AI： a customized operational layer that reflects how that company actually works.

He says， "OpenAI， Google， they're building an AI.

But I think we're gonna have a lot of different AI systems， just like we're gonna have， we have a lot of different apps. I think in the future， every business， just like I have a website and a phone number and an email address， a social media account， is also going to have an AI that can interact with their customers to help them sell things， help them give support."

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What he is really describing that a company's "own AI" will usually not be a frontier model trained from scratch， but a layer built on top of shared models， shaped by its products， policies， customer history， and way of working.

Support， sales， and basic operations can be handled through a system that knows the business well enough to answer， route， recommend， and escalate without feeling generic.

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From 'Cleo Abram' YT channel （link in comment）