people get really overwhelmed by ai. even for a text chat it's unintuitive to see a big wall of text and know to respond to it like a person
and on top of that add connectors, computer use, mcps, skills, memories, automations
making everyone work in ai is a multi year quest
first b2b sales call ended up being a praise call instead "i thought i needed help to understand how to use it so i scheduled a call, but then i tried to onboar...