Claude Academy 为用户提供学习如何有效使用 AI 所需的教育工具。在这篇文章中，我们将重点介绍我们推出它的原因，以及我们自身的教学方法如何影响了它的开发。
Category [Product announcements](https://claude.com/blog/category/announcements) [Enterprise AI](https://claude.com/blog/category/enterprise-ai)Product No items found.Date August 20, 2026Reading time 5 minShare [Copy link](https://claude.com/blog/anthropics-approach-to-teaching-and-learning-ai#)https://claude.com/blog/anthropics-approach-to-teaching-and-learning-ai
每个月都有数百万人访问 Anthropic.com，学习如何使用 AI。在 Anthropic，我们认为这是一项巨大的责任——我们拥有一支由教育工作者组成的团队，专门制作关于如何安全、有效且有意图地使用 AI 的教育材料。AI 教学应当增强学习者的自主性，并帮助他们拓展自身能力。
今天，我们将通过 Claude Academy 分享我们如何设计 AI 教学并将其扩展至全球数百万学习者的方法。
为什么现在学习 AI 很重要？
随着模型智能的持续演进，每个人都需要了解如何安全有效地使用 AI，这一需求变得愈发迫切。AI 教育不仅能帮助人们取得更多成就，还能帮助他们就 AI 如何融入社区和工作场所做出明智的决策。
学习使用 AI 将帮助个人和组织在利用 AI 潜在益处的同时降低部分风险。这包括减少重复性劳动、解锁新的工作方式，以及在新领域提升技能等。
Claude Academy 的教学内容与 Anthropic 培训自身员工的方法一脉相承
在 Anthropic，我们相信 AI 素养的旅程始于员工入职的第一天。在入职培训期间，我们向所有员工传授 4D AI 素养框架、管理智能体所掌握知识的最佳实践，以及 AI 指数级发展的速度。学习者会练习就有哪些任务应由 AI 完成、哪些任务应由自己完成做出有意识的决策。他们还会了解 AI 容易犯的错误，以便更有效地审查 AI 生成的工作成果。入职培训结束后，我们提供各种“持续入职”（始终在线的入职）项目，深入探讨 AI 的能力与局限，以及人机协作团队中基于实证的工作方法。在这个快速发展的领域中，持续学习是每个岗位的必备要求。
除了线下和线上教学外，我们还为所有 Anthropic 员工提供由 Claude 驱动的工具（如 Claude Tag），确保他们能就与公司、自身工作或具体入职计划相关的几乎所有问题获得即时解答。我们还设有由 Claude 参与管理的 Slack 频道，覆盖 IT、法务和福利等事务，让大家能够专注于最重要的事情。
当员工具备 AI 素养后，我们看到他们会围绕实际问题灵活组建团队，承担范围更广的项目，并大规模地向公司专家学习。对 Anthropic 而言，AI 素养是产生影响力的基础。
拆解我们的方法
在 Claude Academy，所有教学材料都力求广泛易得，方便大家获取关于如何运用 AI 以及 AI 如何运作的最新信息。当然，我们提供关于如何使用 Claude 的学习内容，但我们也提供与具体产品和模型无关的学习资源，让关于这项将对世界产生深远影响的新技术的关键信息得以普及。此外，我们遵循以下学习设计原则。
AI 教育应当增强人的自主性
学会善用 AI 应当为学习者打开新的大门和机遇。我们的学习材料旨在帮助学习者解决他们最关心的问题。我们的教育并非简单地教你怎么使用我们的产品和功能，而是围绕你在工作和生活中面临的问题展开。值得注意的是，我们的教学材料也鼓励大家有意识地持续练习对自己重要的技能，以防技能退化。例如，这组法律用例教你如何使用 Claude，同时也让你有机会思考哪些任务应该留给自己完成。
Claude Academy 围绕你需要用 AI 解决的问题来组织内容。
思维方式很重要
鉴于 AI 变化之快，仅掌握功能本身并不能带来持久的 AI 素养。即便是“描述你的受众”这类曾经有用的具体行为，在使用最新模型时也已变得不那么重要。例如，过去你需要告诉 Claude，你的任务面向的是“法务部门的同事”，而现在，如果这些信息对高质量输出是必要的，Claude 会直接主动向你询问。我们的教育团队已不再强调针对 AI 素养的具体行为，转而致力于培养更广泛、更持久的 AI 使用思维模式。诸如“今天的 AI 是你未来会用到的最差的 AI”以及“根据风险程度决定核实力度”这样的理念，能帮助人们在产品与功能不断变化的情况下，依然能凭借良好的判断力使用 AI。
Claude Academy 的课程体系建立在支持有意识地采用 AI 的一系列思维模式之上。
安全有效的 AI 使用，其范畴远不止于人与 AI 之间的交互。
大多数关于 AI 的学习几乎只聚焦于用户与智能体的对话。尽管这至关重要，但我们同样认为，AI 使用前后的各个环节同样重要。例如，我们鼓励学习者思考：哪些任务应首先交给 AI，哪些任务应留给自己。比如，你可能想自己起草备忘录中的敏感部分，而把汇总幻灯片的工作交给 AI；或者你可能希望 Claude 协助进行探索性数据分析，但由你自己做最终核查。我们还教导学习者如何以合乎伦理的方式向同事、客户及其他利益相关方披露 AI 的使用情况。这包括在分享文档、分析报告或媒体内容之前，明确说明 AI 在其中是如何被使用的。这种更广阔的视角能确保学习者从一开始就与 AI 建立起有意识的关系。
Claude Academy 的教程为你提供了借助 AI 进行有效任务委派的基础模块。
学习需要付出努力。
我们的用例、教程和课程鼓励你边学边用 Claude 进行实践。我们的学习练习鼓励反思和实验，让学习者在使用 AI 时发现最适合自己的方法。值得注意的是，我们认为今天的 Claude Academy 体验将是它未来最僵化的形态。借助 Claude，我们将能够以前所未有的规模提供高度个性化的学习活动和练习。
Claude Academy 让你可以边学边练，内置了分步教程库。
一旦你学会使用 AI，它就能加速你在任何主题上的学习。
学会有效使用 AI 不仅能让你更容易精通 AI 本身，还能帮助个人和组织在几乎任何主题上提升技能。看不懂晦涩的解释？让 Claude 画一张图来给你讲解。有了 Claude 作为你的学习伙伴，苏格拉底式讨论或交互式讲解只需一个提示词即可实现。今天的产品和模型只是触及了可能性的表面。
使用 Claude Academy
无论你是在日常工作中使用 AI 的个人，还是推动组织转型的领导者，Claude Academy 都提供了工具来帮助你学习如何有效且安全地应用 AI。以下是使用方法：
- 根据兴趣领域和已完成的学习获取推荐课程
- 跟踪课程完成进度和徽章
- 要让 Claude 根据你的工作方式从 Claude Academy 推荐课程或学习路径，你可以安装 Claude Academy 技能。
你现在就可以直接访问 academy.claude.com 或通过 Claude 个人资料菜单中的“了解更多”标签页来使用 Claude Academy。
展望未来
我们相信 Claude 可以成为一个出色的学习伙伴，我们也有宏伟的计划要在 Claude Academy 中充分实现这一愿景，但前方仍有大量工作要做。随着 Claude 能力的不断增强，我们预计个性化与交互式学习将迎来新的机遇，我们也很期待与用户携手，共同塑造 Claude Academy 的未来。
我们欢迎您就哪种学习方式最适合您提供反馈。每门课程、教程和用例都为您提供了分享哪些内容对您有帮助、以及我们如何改进的机会。
今天就到 Claude Academy 开始学习吧。
Claude Academy gives users the educational tools they need to learn how to use AI effectively. In this post, we highlight why we’re launching it and how our own approach to teaching and learning influenced its development.
Category [Product announcements](https://claude.com/blog/category/announcements) [Enterprise AI](https://claude.com/blog/category/enterprise-ai)Product No items found.Date August 20, 2026Reading time 5 minShare [Copy link](https://claude.com/blog/anthropics-approach-to-teaching-and-learning-ai#)https://claude.com/blog/anthropics-approach-to-teaching-and-learning-ai
Millions of people visit Anthropic.com every month to learn about how to use AI. At Anthropic, we consider this a tremendous responsibility—and we have a team of educators dedicated to creating educational materials about how to use AI safely, effectively, and with intention. AI instruction should increase agency and empower learners to expand their capabilities.
Today, we’re sharing our approach to designing and scaling AI instruction to millions of learners worldwide via Claude Academy.
Why is it important to learn about AI now?
As model intelligence continues to evolve, the need for everyone to understand how to use AI safely and effectively becomes more urgent. Not only does AI education help people accomplish more, it helps them make informed decisions about how they want AI to show up in their communities and workplaces.
Learning to use AI will help individuals and organizations take advantage of the potential benefits of AI while mitigating some of the risk. This includes things like reducing manual work, unlocking new ways of working, and upskilling in new areas.
Claude Academy instruction mirrors Anthropic’s approach to educating its own employees
At Anthropic, we believe the journey to AI fluency begins on an employee’s first day. During onboarding, we teach all employees the 4D AI Fluency Framework, best practices on managing what agents know, and how fast the AI exponential moves. Learners practice making intentional decisions about what tasks should be done by AI and what tasks they should do themselves. They also learn the mistakes that AI tends to make so they can review AI-generated work more effectively. After onboarding, we offer a variety of “ever-boarding” (always-on onboarding) programs that deeply explore AI’s capabilities and limitations as well as evidence-based practices for working on human-agent teams. In a field moving this fast, continuous learning is an expectation for every role.
In addition to live and online instruction, we also provide all Anthropic employees with Claude-powered tools (like Claude Tag) to ensure they get instant answers to virtually any question related to the company, their job, or their specific onboarding plan. We also have Claude-moderated Slack channels for IT, legal, and benefits so people can focus on what matters most.
When employees become AI fluent, we see them forming teams flexibly around real problems, taking on projects with expanded scope, and learning from company experts at scale. For Anthropic, AI fluency is the foundation required to have impact
Breaking down our approach
In Claude Academy, all educational materials are designed to be broadly accessible, facilitating access to the most current information on how to work with AI and how AI works. Of course we offer learning about how to use Claude, but we also offer product and model agnostic learning that democratizes key information about this new technology that will have a wide-ranging impact on the world. In addition, we adhere to the following learning design principles.
AI education should increase human agency
Learning to use AI well should open up new doors and opportunities for students. Our learning materials are designed to help learners solve the problems they care about most. Instead of simply offering learning that shows you how to use our products and features, our education is centered on the problems you face at work and in life. Of note, our educational materials also encourage mindfulness about continuing to practice skills that matter to you in order to prevent skill atrophy. For example, this collection of legal use cases teaches you how to use Claude while also offering you the chance to reflect on what tasks should stay with you.
Claude Academy is organized around problems you need to solve with AI.
Mindsets matter
Given how fast AI is changing, mastering features alone won’t lead to lasting AI fluency. Even specific behaviors like “describe your audience” that were once useful have become less important when using the newest models. For example, where you used to have to tell Claude that your task is intended for “colleagues working in legal” now Claude will simply ask you for that information if it’s needed for a high quality output. Our education team has shifted away from emphasizing specific behaviors for AI fluency towards cultivating broader, more durable mindsets for using AI. Things like “today’s AI is the worst AI you’ll ever use” and “verify in proportion to the stakes” help people exercise good judgement with AI even as products and features change.
Claude Academy’s curriculum is built from a set of mindsets that support intentional AI adoption.
Safe and effective AI use extends far beyond the interactions someone has with AI
Most learning about AI focuses almost exclusively on a user’s conversation with an agent. While that’s critical, we also believe that the moments surrounding AI use are just as important. For example, we encourage learners to ask themselves what tasks should be delegated to AI in the first place and which tasks should stay with them. For example, you may want to draft sensitive parts of a memo but leave putting together summary slides to AI. Or you may want Claude to help with some exploratory data analysis but do final checks yourself. We also educate learners on how to ethically disclose AI use to colleagues, customers, and other stakeholders. This includes explicitly stating how AI was used in the production of documents, analyses, or media before you share it with others. This broader perspective ensures that learners build an intentional relationship with AI from the start.
Claude Academy tutorials give you the building blocks to delegate effectively with AI.
Learning takes effort
Our use cases, tutorials, and courses encourage you to practice with Claude as you go. Our learning exercises encourage reflection and experimentation so learners can discover what works best for them when using AI. Of note, we believe that today’s Claude Academy experience is the most rigid it’ll ever be. With Claude, we’ll be able to deliver very personalized learning activities and exercises at a scale that hasn’t been possible before.
Claude Academy allows you to practice as you go, incorporating a library of step-by-step tutorials.
Once you learn to use AI, it can supercharge your learning on any topic
Learning how to use AI effectively doesn’t just make it easier to become fluent in AI; it also helps individuals and organizations alike upskill on virtually any topic. Trying to understand a dense explanation? Ask Claude to draw you a diagram explaining it. With Claude as your learning partner, socratic discussions or interactive explainers are simply a prompt away. Today’s products and models merely scratch the surface of what’s possible.
Using Claude Academy
Whether you’re an individual using AI in your day to day or a leader driving organizational transformation, Claude Academy has the tools to help you learn how to apply AI effectively and safely. Here’s how to use it:
- Get recommended courses based on areas of interest and completed learning
- Track course completion & badges
- To have Claude to recommend courses or learning paths from Claude Academy based on how you work, you can install the Claude Academy Skill.
You can access Claude Academy today directly at academy.claude.com or the “Learn more” tab in your Claude profile menu.
Looking ahead
We believe that Claude can be a tremendous learning partner, and we have big plans to fully realize that vision inside Claude Academy, but there’s still a lot of work ahead of us. As Claude becomes more capable, we anticipate new opportunities for personalized and interactive learning will emerge, and we are excited to partner with our users to shape the future of Claude Academy.
We welcome your feedback about what learning works best for you. Every course, tutorial, and use case offers you the chance to share what worked for you and how we can improve.
Start learning at Claude Academy today.